Privacy Policy

1. The essentials in brief

1.1. Millida is a service for players and game server owners. We collect the minimum data necessary for the services to work and we do not make money on personal data.

1.2. We do not collect anything beyond what is listed in section 3. We do not carry out identity verification and do not request supporting documents. We do not process special categories of personal data.

1.3. Millida pages have no third-party advertising or tracking cookies. We do not sell or pass on data for someone else's advertising.

1.4. The operator in respect of account holders' data is Market Link LLC, registration number 303671-3301-OOO, taxpayer number 01605202410603, Russian taxpayer number 9909692242, registered address: Kyrgyz Republic, Bishkek, Sverdlovsky district, 62 Kievskaya street.

2. Data of storefront buyers

2.1. Shop storefronts belong to their owners. The information a buyer provides at payment (the game nickname and, optionally, an email address) is needed by the shop owner in order to deliver the good.

2.2. In respect of this information the Company acts on the instructions of the shop owner: we store it and pass it to the owner and to the payment provider, but we do not use it for our own purposes. How the shop owner handles it further is their area of responsibility.

2.3. Registration is not required in order to make a purchase. No account is created at payment.

3. What data we process

Account: email address, display name and nickname, the password as an irreversible hash. Optionally — a linked Discord account (identifier and name).

Operation of the services: the composition and amount of an order, the delivery status, the history of balance transactions, the content of the shops, listings, cards and publications you created.

Payouts: the details you yourself provided to receive money (card number, crypto wallet address). Stored encrypted, shown masked in the interface.

Technical information: IP address, browser and device type, login times, application version and error information. Needed for logging into the account, protection against password guessing and fraud, and diagnosing failures.

Support requests: what you wrote to us yourself.

Game servers: the plugin on the owner's server transmits the server identifier, the plugin version, the fact of being online and the result of executing delivery commands. The plugin does not transmit player data.

We do not collect anything beyond what is listed.

4. Why

• so that you can log into your account and use the services;
• so that a payment can be accepted, a purchase delivered and money paid out;
• to protect you and ourselves from fraud, password guessing and abuse;
• to answer a request and resolve a dispute;
• to fulfil the record-keeping obligations set by law.

Advertising mailings — only with your consent, with one-click unsubscribe.

5. Whom we pass data to

The payment provider — the amount, the order number, the payer's email address (if provided) and the crediting details. A payment cannot be carried out without this.

The shop owner — the information about their order needed to deliver the good and support the buyer.

Infrastructure providers (data centres, mail service, protection against network attacks) — on the Company's instructions and on confidentiality terms.

Telegram and Discord — if you contact us there yourself or connect an integration; the exchange follows the rules of those services.

Authorised bodies — upon receipt of a lawful request.

Nobody else.

6. How long we store data

6.1. Account data — for as long as the account exists.

6.2. Information about payments and payouts — at least 5 years from the date of the transaction: accounting requires this.

6.3. Records of the acceptance of documents — for as long as the contract is in force and 3 years thereafter.

6.4. Login journals and technical logs — 12 months.

6.5. After that — deletion or anonymisation.

7. Cookies

We use only functional cookies: logging into the account, session protection, load balancing. Plus local settings in the browser — the interface theme and the cart. There are no third-party advertising or analytics cookies. If functional cookies are blocked, logging into the account will not work.

8. Our Discord apps

8.1. Millida operates Discord apps in its own communities and in partner servers. This section describes what those apps process.

8.2. Message content in public channels is processed at the moment a message is sent: spam and flood protection, removal of phishing and scam links, enforcement of advertising rules, reputation granted by replying to another member's message, and in-chat mini-games. The check runs in real time and the message itself is not retained — only the outcome is (the moderation decision and the punishment record).

8.3. What is stored separately: the text of a member's single most recent message, kept for the repeated-message check and overwritten by the next one; the conversation inside support tickets and orders the member opened themselves; the caption and attachments of posts the member publishes in the media channel; the order brief and reference files sent to the Millida Skins app.

8.4. Member events: joining the server, completing membership screening, and role changes. We use them to re-apply an active punishment after a leave-rejoin, to grant access once screening is passed, to synchronise roles with your account on the website, and to attribute the invite you joined through. We do not download member lists, we do not collect presence data (online status or the game you are playing), and we do not use the corresponding Discord access.

8.5. Third parties: the content of a support ticket may be sent to a language-model provider (OpenRouter) solely to classify the request and draft a reply for our staff. Your data is not used to train models. Messages from ordinary channels are not sent to the provider.

8.6. Data collected by the apps is stored on our servers in Germany; retention follows section 6, and deletion on request follows section 10.

9. Minors

The services are not intended for independent use by children. If you are a legal representative and believe that a child left their data with us without your consent, write to support — we will delete it.

10. Your rights

• to find out what data about you we hold and to receive a copy of it;
• to correct inaccurate data — in the personal account or through support;
• to delete the account and the data, except for what we are obliged to store by law (clause 6.2);
• to withdraw consent to mailings;
• to complain to the authorised personal data protection body.

Write to support — we will reply within 30 days. We do not charge for this.

11. Security

Passwords are stored as argon2 hashes. Payout details are encrypted. Login is protected by short-lived tokens with rotation, and two-factor authentication is available. Employees' access to data is on a minimum-necessary basis and is journalled. If a breach occurs that affects you, we will notify you within 72 hours.

Amendments to this document

The Company may amend this document unilaterally. Amendments do not raise the price or shorten the term of a service the User has already paid for: the paid period is rendered at the price and for the term in force at the time of payment.

A new version is published on the website and takes effect 14 (fourteen) calendar days after publication, unless the version itself specifies a later date. Changes driven by legal requirements, decisions of authorised bodies or payment systems, or by the need to remove a security threat take effect immediately upon publication.

Registered Users are notified of material changes in their personal account and (or) at the email address stated in the account. Posting a notice in the platform interface also counts as notification.

A User who disagrees with the new version may, before it takes effect, stop using the relevant service. Any amounts already paid are refunded only in the cases and in the manner set out in the Refund and Chargeback Policy. Continuing to use the service after the new version takes effect means agreeing to it.

All previous versions are retained and available on request from support; rights and obligations that arose earlier are governed by the version in force when they arose.

12. Contacts

Operator: Market Link LLC, registration number 303671-3301-OOO, taxpayer number 01605202410603, Russian taxpayer number 9909692242, registered address: Kyrgyz Republic, Bishkek, Sverdlovsky district, 62 Kievskaya street.

Questions about data processing — on Telegram: t.me/MillidaTeamBot.